Shipping policy
Made to Order
Fabric by the metre: Lead time is 3–5 weeks. Each order is printed to order to support sustainable production; we do not keep stock.
Fabric samples: Dispatched from our studio within 2–5 working days when in stock.
UK delivery is available at checkout. For worldwide shipping, please contact us directly at: studio@dawneduponcalmstudio.com
Delivery Methods
Small Sample orders are sent by Royal Mail.
Larger fabric orders are dispatched by TNT or another courier, depending on size and weight.
Postage and Packaging
Full Metres
Delivery is free on UK orders over £150. Standard delivery charges apply to orders under this threshold.
Samples
All fabric samples are shipped free of charge within the UK.
Delivery & Signatures
All deliveries require a signature unless you provide alternative delivery instructions. If you choose not to have a signature, the courier’s recorded date and time will be taken as proof of delivery.
Delays
We will notify you if there is a delay within our control. However, we cannot be held responsible for delays once an order has left our premises or our manufacturer’s premises, including courier disruptions or supplier delays.
International Orders
Delivery through our website is currently available in the United Kingdom only. For international enquiries, please email: studio@dawneduponcalmstudio.com or get in touch via contact form.
For orders outside the UK, local customs duties and taxes may apply depending on your country’s regulations. DawnedUpon Calm Studio does not cover these charges, and payment of any duties is the customer’s responsibility. Customs processing may also delay delivery times.